I was initially excited to receive my mate cup, especially since the website promised delivery within three days. To my surprise, the item came from just 10 km away, yet it took over a week to arrive, and that was after paying €12 for delivery. Honestly, a local courier on a bicycle could have delivered it in a few hours.
Unfortunately, the disappointment didn’t end there. Upon opening the package, I realized the wrong cup had been sent. The interior was much smaller than expected, and the finish inside felt rushed and uneven. It didn’t match the quality I had hoped for based on the product description.
That said, I’m giving an extra star because I’ve had some positive experiences with the product itself. I appreciate the concept and the moments I’ve enjoyed using it, even if the execution fell short this time.